Contact PunterScore – How to Reach Our Team
PunterScore is run by a small team of data scientists and football analysts based remotely. We take pride in responding personally to every message we receive — this is not an automated ticketing system. When you contact us, a real member of our team will read and reply to your message.
What We Can Help With
Our contact form handles a range of enquiry types. For prediction questions, we can explain the reasoning behind specific tips, clarify how confidence ratings work, or discuss why a particular outcome was predicted. For editorial corrections, we take accuracy seriously — if you spot an error in any content, please report it and we will investigate and correct it promptly in line with our editorial policy.
For technical issues such as pages not loading, broken links, or display problems on specific devices, please include your browser and device details so we can reproduce and fix the issue quickly. For partnership enquiries — including advertising, data syndication, or affiliate arrangements — please use the partnership topic and include relevant background about your organisation.
Response Times
We aim to respond to all contact form submissions within 24 hours on business days (Monday to Friday, 09:00–18:00 GMT). Messages received on weekends or public holidays will be responded to on the next business day. Complex enquiries — particularly editorial corrections that require investigation — may take up to 72 hours for a full response.
Responsible Gambling Enquiries
If you are contacting us because you or someone you know is struggling with problem gambling, we want to help you find the right support immediately. While we will always respond to messages on this topic, please do not wait for our reply if the matter is urgent — the National Gambling Helpline (0808 8020 133) is available free, 24 hours a day, 7 days a week. Our full responsible gambling guide with resources for multiple countries is available at /responsible-betting.
⚠️ Important Disclaimer
18+ Only. Gambling can be addictive. Please play responsibly. PunterScore is an informational platform only — we do not process bets or hold gambling licenses. For help with problem gambling, visit BeGambleAware.org or call 0808 8020 133 (UK, free, 24/7).